It is what your people do that will make a difference to your business long-term. This is where we put our emphasis.
People make the difference.
In a retail environment: Time, effort and money can be spent creating the perfect retail environment for your customers, however, it is the staff that bring the store to life. It is staff that keep the displays fresh, create attractive windows, make your customers feel welcome and seize a sales opportunity when it arises. Investing is training by Kerching will equip your staff with the tools to compete and beat the biggest retail brands on the High Street.
Kerching are preferred suppliers of training for Business Link East Midlands and West Midlands.
Many businesses have learnt the hard way that brands are ultimately made by how customers perceive its people, and not just its products and marketing. Kerching can help your people become ambassadors of your brand, creating sales and leaving a smile on your customers faces.