Multiples

Our retail experience covers many High Street leading retailers, incl Harrods, Debenhams, House of Fraser, Co-op and Dunhelm Mill.

We specialise in:

  • The creation of retail theatre
  • Stimulating customers emotions
  • Customer service
  • People Development
We have recently developed a simple tool that will change how we measure customer service on the UK High Street.
For more information on how we can help your retail business, contact us today for a non-obligation discussion.
 

You can trust us to increase your turnover!

Interesting Posts

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    Richard III Leicester

    As the world awaited news at Leicester University of whether the skeleton found in Leicester was indeed the skeleton of Richard 3rd.  Local museum, The Guildhall, Leicester, braced itself for Continue Reading

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    Stimulating the Senses: Taste

    We are understood to have approximately 10,000 taste buds.  They can recall specific memories and feelings from particular tastes. 

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    The Local Data Company released their quarterly review of High Street Retail Performance in the UK today.  The report shows a rise in vacancy rates to 14.6%.  This is the Continue Reading

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    Rewards programs and loyalty programs, do they work?

    Do they work? How can you ensure your program drives behaviour? Are you just giving away margin?     Three great questions, which we will try and answer in this Continue Reading

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Testimonials

This presentation has been a real eye opener for me. I have taken lots of notes and will be taking a lots of ideas on boardC Hegarty - Country SportsAshby
Inspirational, imaginative ideas that are practical and easy to implement. Thought provoking, lots of positive, useful, do-able ideas.Alison & Mike Jackson-Bass. Eco Eco
Very revealing creating alot of self analysis.Neil Wilson - Cartridge World
Extremely useful reinforcement that we are doing most things OK! and some excellent new ideas. Love the takings calendar.Penny Whitney - Spangle Maker
Lively and engaging – very useful and though provoking.Laura Bruty - Celtic Rose Needle Craft
Excellent workshop, motivational and positive outlook. Realistic, practical tips.Judi Copley - Hasland Pet Supplies
Certainly made me reflect on what and why! I am currently doing in my business. Will start my actions tomorrow 1. change my music.Karen Anderson - Je Suis
Very interesting informative. The best one i’ve been on.Andrea Jones - Hoofs, PawsClaws Chesterfield
Excellent! Common sense, delivered in an entertaining way. Several “Light Bulb” moments.Kim Durden - Davis Optometrists Kettering
Taught me that simple changes can make a big difference.S Cowie - The Appletree Cafe BarLincoln