Retail

We have extensive experience in retail

A lifetime in retailTraining Toy Dept Staff at Harrods

Retail is at the heart of everything we do.  POS and POP Design, Store Design and Retail Training.

A lifetime in retail has resulted in experience across various sectors; from leisure, catering, music retail, global electronic brands, luxury retailing, department stores, garden centres, concessions, international shows and specialist retail.  We have successfully developed our own retail operations, from conception to international roll-out of 500+ stores.

Much innovation happens in leading UK retailers, we are fortunate to have gained experience working with retail beacons like Harrods, House of Fraser, Debenhams, Virgin Megastores, Leekes, Ideal Home Show, Co-op, Beatties, Dunhelm Mill and Halfords, plus international music brand Roland Corporation.

Sharing Knowledge

It is one thing to experience retail at various levels, the gift is transferring this experience into digestible advice and support for independent and specialist retailers, which is our talent.

We take pride in our style, approach and coaching skills.

Understanding retail

Having lived retail, we understand the challenges that specialist and independent retailers face. How a sunny day can kill footfall, how competition from the internet and supermarkets can erode your profit margins.  We have worked hard to develop practical solutions, that can be implemented with minimal investment.

We make your till ring!

This is more than a strap line, it drives everything we do with our clients.  Read our case studies and testimonials to see that no stone is left unturned until your business grows, profitably.

More Retail Articles

  • 3x ways to grow retail turnover

    A retailer has three key equations available to them, which can be manipulated to increase turnover. The three equations are conversion rate, average transaction value and frequency of purchase rate. Each of the equations can Continue Reading

  • Rewards programs and loyalty programs, do they work? loyalty card reward card do they work kerching retail

    Do they work? How can you ensure your program drives behaviour? Are you just giving away margin?     Three great questions, which we will try and answer in this overview of loyalty programs. The Continue Reading

  • How to create a window display. 3 Layer window display

    Window display tips Attracting customers into your store is where retailing begins. National chains spend big money on window displays, why?  Because they understand their value. A great window display can draw customers into your Continue Reading

  • Engaging & Retaining Customers telephone

    Maximising Existing Clients When considering expanding your business a good place to start is with your existing customer base. It is imperative to keep accurate and detailed records of all your clients’ right from the Continue Reading

  • Shop-fitting & Fixtures

    Are there any standards I should follow when designing my store interior, or shall I just go to Ikea? This is a question we get asked often by startups.  Below is a simple overview of Continue Reading

  • Perceptual Contrast Car Perceptual Contrast

    It never ceases to amaze me, that however much I know or understand about our buying behaviours and persuasive drivers, I am still as susceptible to them as a blissfully unaware shopper, Why?  Because they Continue Reading

  • Social media tips and tricks for retailers Social Media Tips

    We recently ran a workshop on social media for retailers, with tips and tricks to make the most of the various platforms, to drive engagement and turnover. Below are some of the useful resources from Continue Reading

  • Getting your staff to do add-on sales 246901_scientific_calculator

    In 10 seconds:   Use repetition and reward to create habits.  Only through constant reminders and praise will it become second nature.   In 2 mins: I hear it all the time, if only my Continue Reading

  • Music instore Music Instore Kerching

    Can the music you play in-store help create sales? Well yes it can, and if used intelligently music can create sales in your store too. There are a number of aspects we need to consider Continue Reading

  • Email Marketing – Who’s the best provider 394273_9575

    Email marketing is a very cost effective mechanism for delivering great customer service, nurturing sales leads or simply keeping in touch with customers. We are big fans of Auto responders and the effortless way in Continue Reading

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This presentation has been a real eye opener for me. I have taken lots of notes and will be taking a lots of ideas on board
C Hegarty - Country SportsAshby