Free Tools
You are one click away from receiving free training tools, used by leading Retailers across Europe. Enter a few details in the form on the right, and receive free tools that have grown businesses like yours.
We have a range of training tools available to you for FREE! Signup to receive a link to download your copy today…
- Retail Sales Training Video + supporting documentation. Introduce yourself and your staff to a tried and tested 7 steps of selling. Maximise every sales opportunity that comes into the store, without being pushy. We have introduced this technique into leading retailers across Europe.
- “How to Maximise Your Turnover” Self analysis and benchmarking document. Based on our successful “Calling All Retailers Talks” which toured the UK in 2011, here is a guide to maximise your turnover.
- A-Z of Customer Service Training Video + supporting documentation. Introduce your team to great examples of customer service best practise. Great customer service doesn’t cost a penny – but can get your till ringing!
- How to avoid common mistakes of independent retailers Training Video + supporting documentation. Based on analysis of retail assessments performed by Kerching Retail in the UK. Here are common pitfalls retailers can avoid.
Since re-launching the site in September, we are adding content every week. Free eBook on “Retailing best practise”. By signing up today, you will also receive a copy of our monthly ePublication, retailing tips and tricks.
Kerching Retail – You can trust us to get your till ringing!
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Getting online, the novice guide
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Understanding online consumer behaviour – the Different Online Shopper Personality Types.
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Internet shopping, what stops some customers from buying online?
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Airport Retailing at its Best
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New Retailer Resource
Free Self Assessment
