A retailer has three key equations available to them, which can be manipulated to increase turnover. The three equations are conversion rate, average transaction value and frequency of purchase rate. Each of the equations can feed into one another, creating a multiplier effect, when you start to improve the performance...
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Retail Articles
Retail Blog
Are charity shops a good things for town centres?
A guide for BIDs, place managers, town centre managers and local authority. With over 10,500 charity shops trading on UK High Streets, Charity Retail is a core part of the High Street's makeup today in the UK. Whilst many shoppers flock to them in search of branded bargains, others...
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Creating World Class Customer Service
Simple techniques to transform your store's customer experience into world calss customer experience. Many retail businesses would class their ‘service’ as being one of their unique selling points often referred to as their USP. When I scrutinise this statement, few can articulate exactly what it is that is special about their...
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Shop-fitting & Fixtures
Are there any standards I should follow when designing my store interior, or shall I just go to Ikea? This is a question we get asked often by startups. Below is a simple overview of the typical types of fixtures used by retailers. When it comes to fitting out your...
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36 small retailer hacks to increase sales today.
Need a sales boost? Retail Consultant and small business expert Corin Birchall offers 36 tips and tricks to turn a bad day around. Every business has good and bad days. We teach our clients to never sit and wait for custom to come in, when things aren’t going as well...
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