A retailers guide to practise.
This workshop has been designed to help retailers make the most of their business and gain competitive edge.
The independent retail sector faces a challenging time working in an environment when supermarkets, chains and online retailers are taking a larger piece of the pie in market share year on year.
So what can an independent retailer do to punch above their weight to attract and retain customers to survive and prosper?
Discerning consumers value what independent retail can offer in contrast to that of the bigger players. They value a diverse high street that offers a unique shopping experience, great customer service and retailers that have a depth of product knowledge.
This event will cover 3 main topics:
3 steps to increase your shops turnover
- Attracting customers into the store
- Converting customers once in the store
- Retaining customers who have bought from you
How to get your staff to make the till ring?
- Customer service
- Sales ability
- Creating a great atmosphere
- What to do in downtime
- Maximising displays
How to get your shop to sell its products itself?
- Price tickets
This session will be packed full of practical examples and information, delivered in easy-to-understand bite- sized chunks, that you can take away and implement into the business the next day.
This talk works well in the following formats:
- Breakfast session – To fire up teams 60 mins
- Workshop – 2 hours (more educational)
- 1/2 day workshop – Ideal for in-house training of retail teams
Who delivers the workshop?
Corin Birchall is a Sales & Marketing Consultant and founder of “Kerching Retail – helping to make your till ring”. His consultancy works throughout the UK and Europe.
Corin has worked in Sales and Marketing for the past 20 years. He developed a revolutionary retail model and grew it from one store (Leeds) to over 455 worldwide, working with retail brands like Harrods, House of Fraser and Debenhams.
Corin recently studied at one of Europe’s leading Business Schools, Ashridge, and attained professional coaching recognition from Oxford College.
Since launching his consultancy in 2010, Corin has worked with many retailers across the UK and recruited by local authorities to help re-energise entire retail developments and town centres. Corin’s growing reputation as a highly energetic and motivational speaker has brought him work right across the UK .
Attendees can expect to be inspired, motivated and leave with lots of new and practical ideas that will help grow their business.
What attendees say:
Alison & Mike Jackson-Bass: “Inspirational, imaginative ideas that are practical and easy to implement. Thought provoking, lots of positive, useful, do-able ideas.”
Kate Spencer: “Brilliant speaker. Thought provoking. Lots of ideas to go and try.”
NeilWilson: “Very revealing creating a lot of self analysis.”
Laura Bruty: “Lively and engaging – very useful and thought provoking.”
Judi Copley: “Excellent workshop, motivational and positive outlook. Realistic, practical tips.”
Andy Cartledge: “Well lead, technically proficient, good interaction and reaction to delegates.”
Sue Baker: “A real eye opener.” JudyYoung: “Very informative”
Robert & Dinah Mortimer: “Found it very useful. A lot to think about.”
Peter & Anne Isherwood: “Very useful and informative – well presented.”
NeilWard: “Very useful.”
Penny Whitney: “Some excellent new ideas.”
Coreen Saunders: “Thought provoking".
Hazel Smith: “Very motivating.”
Julie Hill: ”Really interesting with a lots of information.”
Andy Nisbett: “Inspirational, fresh outlook, good advice and tips.”
StellaWright: “Informative and interesting.” Katie Hunter:“Excellent.”
Gill Haring: “Excellent.”
Rajinder Bhullar : “Very good, learnt a lot how to improve business.”
Dorethy Griffiths: “Absolutely excellent”
Andrea Jones: “Very interesting informative. The best one I’ve been on.”
Melanie Carroll: “Really energising and motivating. Really enjoyed the training.”
Get in touch:
Contact Kerching for a no obligation chat about what we can do for you – You can trust us to make a positive impact!
Tel: 01455 203 206